Terms and Conditions

Effective Date: September 12 2023

Welcome to Level With You! We're pleased to have you as our valued customer. Please take a moment to review the following Terms and Conditions carefully before using our services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Scope of Services

1.1. Level With You offers professional mounting, lighting, and smart home installation services. We are committed to providing high-quality services to our customers and will do our best to complete your task efficiently and effectively.

1.2. We promise to be "level with you" in all aspects of our service. This means that we will communicate openly and honestly with you about any issues that may arise during the service process. If there are any limitations or challenges in completing your task, we will inform you promptly and work with you to find a suitable solution.

1.3. While we strive to accommodate all customer requests, it is possible that in rare cases, certain tasks may not be feasible. If we determine that a task cannot be completed, we will communicate this to you and provide any available alternatives or refunds.

2. Payment and Billing

2.1. When you schedule a service with Level With You, a pending payment will be authorized on your credit card. This authorization ensures that funds are available for payment but will not be completed until your work is successfully completed to your satisfaction.

2.2. Payment for services will be processed upon the completion of the task, once you confirm your satisfaction with the work performed.

2.3. We accept major credit cards for payment, and all transactions are securely processed.

3. Insurance

3.1. Insurance for the services provided by Level With You is available upon request. However, please note that for small mounting tasks, insurance is generally not necessary. We prioritize safety and take every precaution to ensure the protection of your property during our services.

3.2. If you wish to inquire about insurance coverage for your specific task, please contact us, and we will be happy to discuss your options.

4. Privacy

4.1. Your privacy is important to us. Please refer to our Privacy Policy, which is an integral part of these Terms and Conditions, to understand how we collect, use, and protect your personal information.

5. Cancellation and Rescheduling

5.1. If you need to cancel or reschedule your service appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

6. Changes to Terms and Conditions

6.1. Level With You reserves the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to regularly review these terms to stay informed of any updates.

7. Contact Information

7.1. If you have any questions or concerns regarding these Terms and Conditions or our services, please contact us at:

Level With You levelwithyou@gmail.com

Thank you for choosing Level With You. We look forward to providing you with exceptional service and being "level with you" throughout our business relationship.